Odoo's eCommerce module has a lot of features. Every component of the module, from the website builder to customer management, plays a vital role in business management.

This blog will provide a quick overview of the key aspects of the Odoo 15 eCommerce module features.

Website builder:

Blog writing and management

In product-to-customer communications, blogs are quite important. Customers can better comprehend the characteristics and practical aspects of the items and services you're selling by reading blogs. Your business and products can speak directly with customers using the interactive writing area. You can blog about anything related to the products. Blogs can serve as valuable study materials for the things you sell. The Odoo eCommerce module makes it simple to develop and publish blogs.

On an Odoo 15 eCommerce website, adding blogs is simple. As illustrated in the screenshot below, go to your eCommerce website and click on New.

Providing your customers with a variety of shipping alternatives helps them to select the services that they are most comfortable with. This increases consumer confidence and, as a result, their willingness to suggest your services to other potential customers. Odoo supports all of the top shipping and delivery services, including DHL, UPS, USPS, and FedEx. You can choose from a variety of delivery choices and customize them to meet your customers' needs. This can truly help to retain client happiness and good customer relations, luring your customers back to your store.

Payment Methods

Odoo, like Shipping Methods, gives you complete control over your payment alternatives. You can provide your clients with a variety of payment choices from which to pick when making a payment. Giving your clients more payment alternatives helps them to be more flexible with their payments, which can help you collect income more efficiently. Any popular payment option, such as Paypal, Alipay, PayUmoney, Stripe, and Buckaroo, is available to you. More payment alternatives can be readily configured in Odoo, and customers can choose their favorite or preferred payment method to complete the transaction. Odoo's simple payment mechanism contributes to increased customer satisfaction.

On Odoo, live chat is a crucial function. Customers or users can have an active dialogue about the product with the help of an eCommerce module. They can use this place to ask questions about the product they want to buy. You can successfully exchange product information and develop a strong bond with customers, increasing the likelihood of purchases. As a representative of the firm or the business, providing customers with current product features assists them in making informed product choices. They can check that they have the correct product, and you can assist them in avoiding any product-related uncertainty.

Checkout Process

Even the most advanced and current shopping platforms make it difficult for consumers to check out. Customers find it difficult to checkout due to the plethora of useless information flashing up in their faces. Maintaining strong customer relations necessitates providing optimum efficiency to your consumers and respecting their time.

The check-out procedure is simple using Odoo. Odoo 15 is a customer-centric platform that allows your customers to feel at ease throughout the entire purchase transaction. After adding things to the cart, buyers can select a payment method and complete the checkout process. With the help of Odoo, users may efficiently keep track of their purchases.

Additional features

1. Multiple languages: Odoo can recognize a variety of languages. Odoo has a function that allows you to manage numerous language translations. Your consumers can take advantage of this service to shop in their local language.

2. Automatic taxes: Odoo can automatically manage the country and state taxes thanks to the advanced support of the Fiscal position feature. The fiscal position is dependent on the specifications you've provided based on the country where your business is based.

3. Cross-selling feature: Odoo's cross-selling tool suggests items to clients based on a variety of factors, many of which are heavily focused on product attributes. This feature is tailored to the interests and preferences of the customer.

Conclusion: Odoo 15 eCommerce Module Features

Odoo's eCommerce module is tightly connected with the rest of the platform's features. Inventory, Accounting, Website, Odoo CRM, and Odoo Inventory are just a few of the completely connected modules. All of these programs work together to provide optimal efficiency. Odoo will give you the most advanced working environment with optimum productivity thanks to the advanced support of the tools and features of the integrated module. With Odoo, you can quickly configure and build your own website with just a few simple clicks and configurations. The websites that are developed are highly efficient, professional, and will appear modern and advanced in every manner, giving your customers trust in the quality of the things you are selling.

Odoo 15's eCommerce module includes the most advanced features for efficient business management. The module's extensive website design tools make developing and configuring your website for selling and publishing your product online a breeze. This provides your website with a more updated and professional image when it comes to showcasing your products.